In an era where efficiency, precision, and flexibility are more critical than ever in the printed packaging industry, Mark Andy Print Products (MAPP) continues to establish itself as a vital partner for printers and converters worldwide. Having recently showcased its extensive portfolio of innovative products and services at Labelexpo Americas, it’s clear that the company’s focus on providing high-quality consumables, auxiliary press equipment, and unmatched customer service has solidified MAPP’s position as a preferred supplier in the industry.

Dave Telken, Senior Vice President of MAPP, who has been a key driver of the division’s exponential growth since he took over in 2019, comments on MAPP’s evolution in an industry that is constantly consolidating and changing. “MAPP has become a recognized force in the print industry, known for the quality of products, excellence of service, and competitive pricing. With a customer-centric approach, MAPP has seen steady year-over-year success over the course of the past half decade, particularly in our ability to cater to not only Mark Andy press customers, but to the broader print industry as well.”

MAPP’s extensive pressroom portfolio, which includes everything from tapes, anilox rolls, and doctor blades to plate mounting, material handling, and web cleaning solutions, is designed to meet the needs of printers and converters regardless of the press technology on their production floor or the types of applications they run through their equipment. At Labelexpo, MAPP’s experts invited attendees to explore how these consumables could optimize their pressroom productivity, helping companies achieve maximum efficiency gains in a market that is increasingly competitive.

One of the most significant aspects of MAPP’s success lies in its exclusive partnerships with leading brands. These partnerships enable MAPP to offer cutting-edge products with best-in-class lead times. Telken emphasizes, “Our exclusive distribution partnership in North America for plate solutions is unmatched. We’re the largest distributor of a major manufacturers’ tapes worldwide, and our in-house slitting capabilities mean we can offer next-day delivery on critical products. In today’s highly competitive industry, lead times can make or break a business. Delays in consumable deliveries can cause production to grind to a halt, impacting customer orders and disrupting tight schedules.”

With supply chain challenges continuing to affect global industries, printers and converters need reliable suppliers who can deliver parts and consumables as quickly as possible. MAPP’s ability to offer next-day delivery helps companies maintain operational efficiencies and keep their presses running, giving them a crucial edge in meeting their customers’ demands.

MAPP’s Secret Sauce: A Seasoned Sales Team and Unrivaled Service

Beyond its products, MAPP’s success can be attributed to its highly experienced sales team and a laser focus on customer service. Telken believes the division’s real strength lies in its people. He states, “Our sales staff has been in the industry for decades. They know the products inside and out, and they know how to listen to our customers’ needs. That’s what truly sets us apart.”

MAPP’s service commitment extends far beyond just selling equipment and consumables. The division boasts a 97–99% on-time delivery rate, a result of its strategically located warehouses in the U.S. and Europe. “If you don’t carry inventory in this business, you’re out of business,” Telken remarks. “We’ve built up a significant inventory across multiple locations, ensuring our customers can rely on us to have what they need when they need it.”

As MAPP looks to the future, the company is making strategic moves to solidify its market position and grow its portfolio. One of the most exciting developments is the launch of the MA Print Products Performance Line, a private-brand product range that includes everything from anilox rolls and doctor blades to plate mounters and washers. Telken sees this as a natural progression for the division, positioning MAPP as a one-stop shop for all pressroom consumables and accessories.

MAPP’s growth isn’t limited to just North America. In recent years, the division has made significant inroads in Europe, with its Macclesfield, England, distribution center. “We started from nothing, and now we’re a multimillion-dollar enterprise in the European market,” Telken states. While the focus has primarily been on consumables like tapes and roll lifters, MAPP is currently exploring new opportunities, including expanding into Latin America.

Telken’s vision for MAPP’s global expansion is an ambitious one. “We want to be the Amazon of the printing industry,” he states. “With a customer-first approach, unparalleled product availability, and a growing global footprint, I believe we’re well on our way to achieving that goal.”