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Reinforces commitment to global customer base
In a move to coincide with the company’s continued growth in the European market, Mark Andy has made several significant promotions in its aftermarket service and support team.
Phil Baldwin, who has been with the company for three years has become Europe Aftermarket Director, responsible for all aspects including OE parts, retrofits, service, rebuilds, training and demo facilities, with a special brief to help grow business for the company’s new venture in Warsaw, Poland.
With this expansion in aftermarket services for Europe, new opportunities have been realized within the Mark Andy UK office, which celebrated its 20th anniversary in 2013.
Sam Adams has been promoted to Facility Manager, adding to his responsibilities of scheduling installations and training in the region by accepting primary responsibility for the demonstrations held in the UK facility.
Darran Goodwin becomes European Service Manager. A veteran of the industry, Goodwin brings more than 20 years of Mark Andy experience and knowhow to the position. His expertise with generations of Mark Andy machines is second to none and in his new role he will lead the field support team providing technical resolutions to customers.
Andy Clarke, who has handled OE parts supply for the past seven years at Mark Andy UK will expand on his vast experience with a new role as European Parts Supervisor. With his extensive knowledge of OE parts and retrofits and his focus on customer service, Andy will continue to build on the excellent results of 2014.
Dave Telken, Global Director of Aftermarket Operations for Mark Andy Inc. states, “These promotions reflect the significant contributions of each of these valued individuals. We see them as key components in our plan to grow the Mark Andy aftermarket business in Europe and I look forward to supporting each of them in their new role.”
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